Tamara I. Mills
Webster University - Fort Jackson Campus
Management & Strategy
Dr. brazen L. Merritt
12 September 2012
ABSTRACT
Customer focus is a primal element to developing and maintaining competitive avail for a inviolables big businessman to achieve and sustain profitability in the active market. Customer focus strategies are based on recognition and serving node needs and wants. Customer at wholenessment maximizes success in succeeding performance goals, monetary returns to stockholders, and cease firms economic stability in competitive markets. Firms that utilize customer focus in the development and maintenance of competitive advantage have prove successful in well realised organization. Customer based strategies in organizations emphasize the importance of customer military service and ensuring customer loyalty.
The importance of customer focus is a primary factor in developing and maintaining competitive advantage. It is the ability of firms to achieve and sustain profitability in the active market. Customer focus strategies are based on the identification and service of customer needs and wants.
Customer satisfaction maximizes success in succeeding performance goals, monetary returns to stockholders, and allows firms economic stability in a competitive market. Firms that utilize customer focus in the development and maintenance of competitive advantage have proven successful in well established organization. Many organizations that theatrical role customer focus as a primary schema in competitive advantage often advertise it in mission statements. Wal-Marts mission is We save people silver so they can live better. Starbucks mission is to inspire and suffer the human spirit one person, one cup and one neighborhood at a time. Some fortune calciferol companies advertise their mission through customer perceptions. FedEx is known for On time, every time, while...If you want to get a full essay, guild it on our website: Orderessay
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