Ups

Introduction UPS has always been a stable, smart company that knows where it wants to go and how it was deviation to get there. Long-term profitability was never a misgiving; however, increased competition and technological advancements welcome been two of the major forces behind UPSs wake-up call. In 1994, it was announced that UPS would be undergoing some forceful changes in the future, which caused much stress and concern company-wide. One of the changes that have affected every person at UPS is the companys clean quality initiatives. UPS is not known for rushing into things, but in the end realized that the 90s was a decade of necessary change. Upper-level heed began to contrast the Old and the New UPS, with one major property of the New UPS being a company-wide goal of customer rapture achieved through quality initiatives. Change is not easy and the handing over from the Old to the New UPS while traveling down the street to Quality will prove to be long cutting for a company deeply grounded in tradition. History United dowry Service (UPS), headquartered in Atlanta, Georgia, is the worlds number one packet delivery company and the third largest private company in the United States. The company was started in 1907 by James (Jim) E. Casey at the age of nineteen.

There was a great need in America for private messenger and delivery services. Personal messages and packages had to be delivered privately. Jim Casey borrowed $100 from a friend and started American Messenger troupe in Seattle, Washington. The company did well, despite the stiff competition, because of Jims strict policies: customer courtesy, reliability, round the clock service, and low rates. He used the catchword: Best Service and Lowest Rates. In 1913, the company began to focus on package delivery for retail stores. Jim merged with a competitor, Evert McCabe, to form Merchants Parcel Delivery. Charles W. Soderstrom joined the firm in 1918 and helped manage the growing fleet of... If you want to get a full essay, order it on our website: Orderessay

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